Mitel voice solutions

Hotel Phone Systems built for hospitality

Reliable voice communication for every guest room, front desk and back office.

PMS integration
Automated wake-up calls
Voicemail & message waiting
E911 location reporting
Front desk consoles
Guest room phones
Local installation & support

Our Focus

Customer Focused
Quality Service
Clarity & Integrity
Hospitality Expertise

Your phone system is often the first and last conversation a guest has with your property. We design, install and support Mitel-based phone systems that make every call easy to place, route and answer, from the front desk to the guest room.

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Why upgrade

See the difference

Aging phone systems

With Active Telephones

Hard-to-find parts and costly emergency repairs

Current, supported Mitel platforms

Wake-up calls placed manually by staff

Automated wake-up calls guests can schedule themselves

Room status tracked on paper

Housekeeping codes that update your PMS from the room phone

911 calls without room-level location

Direct 911 dialing with location details, configured for Kari’s Law and RAY BAUM’S Act

Busy signals and missed calls at the front desk

Call routing, hunt groups and voicemail for every department

Separate vendors for phones, wiring and support

One local team for design, installation and support

Front desk & staff communication

Give your team the tools to answer quickly and route calls to the right place, even on the busiest check-in day.

Front desk consoles with one-touch transfer and hold
Hunt groups and call queues for reservations and departments
Auto attendant and after-hours day/night modes
Paging and intercom for staff
Voicemail with message waiting for every extension

Guest room phones

Hospitality-grade room phones from brands such as Bittel, Cetis and VTech, programmed with the shortcuts guests actually use.

One-touch keys for the front desk, housekeeping and dining
Guest name display at the front desk when a room calls
Wake-up call scheduling from the room phone
Message waiting lamps and voicemail
Corded, cordless and bathroom phone options

Integration & safety

Connect your phone system to the rest of your operation and keep guests safe in an emergency.

Property management system (PMS) interface for check-in and check-out
Room status and minibar posting from guest room phones
Call accounting and call records
Direct 911 dialing with on-site notification
Location information sent with emergency calls

Capabilities

Call features

Auto attendant

Hunt groups

Voicemail

Wake-up calls

Call accounting

Paging & intercom

Conference calling

Mobile extensions

Room status codes

Music on hold

Brands we installTrusted manufacturers behind this solution.

Questions

Hotel Phone Systems FAQs

Planning a project?

Talk to our team about your property. We’re available Monday – Friday, 9 AM – 5 PM.

Request a consultation

Can you reuse our existing phone wiring?

Often, yes. During a site survey we check the condition of your existing cabling and recommend what can be reused and what should be replaced.

Will the phone system work with our PMS?

We connect the phone system to your property management system so check-ins, check-outs, room status and wake-up calls stay in sync. We confirm compatibility with your specific PMS during planning.

What about 911 regulations?

We configure systems so guests can dial 911 directly, on-site staff are notified, and location details are provided with emergency calls, in line with Kari’s Law and RAY BAUM’S Act.